Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Alex AI ("Company," "we," "us," or "our") regarding your use of our AI-powered scheduling and meeting assistant service available at https://bookwithalex.ai/ (the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. Description of Service

Alex AI provides an intelligent AI assistant service designed to help users manage their schedules, meetings, and calendar events. Our Service includes:

• AI-powered scheduling assistance and meeting coordination
• Calendar integration with Google Calendar, Microsoft Outlook, and other providers
• Email integration for automated meeting scheduling
• Video conferencing integration (Zoom, Google Meet, Microsoft Teams)
• Intelligent meeting preparation and follow-up assistance
• Personalized scheduling preferences and availability management
• Meeting analytics and productivity insights

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without prior notice.

3. Account Registration and Security

3.1 Account Creation

To use certain features of our Service, you must register for an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security and confidentiality of your login credentials
• Accept responsibility for all activities under your account
• Immediately notify us of any unauthorized use of your account

3.2 Account Requirements

You must be at least 16 years old to create an account. By creating an account, you represent that you meet this age requirement and have the legal capacity to enter into these Terms.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms or for any other reason at our sole discretion. You may terminate your account at any time through your account settings or by contacting support.

4. Subscription Plans and Payment

4.1 Subscription Plans

We offer various subscription plans with different features and pricing. Details of current plans are available on our pricing page. By subscribing to a plan, you agree to pay the applicable fees.

4.2 Billing and Payment

• Recurring Billing: Subscriptions automatically renew unless cancelled before the renewal date
• Price Changes: We may change subscription prices with 30 days' notice
• Payment Methods: We accept major credit cards and other payment methods as displayed
• Failed Payments: Access may be suspended if payment fails after reasonable retry attempts

4.3 Refunds and Cancellations

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. We offer a 14-day money-back guarantee for new subscriptions. After this period, payments are non-refundable except as required by law.

5. Acceptable Use Policy

5.1 Permitted Use

You may use our Service only for lawful purposes and in accordance with these Terms. You agree to use the Service in a manner consistent with all applicable laws and regulations.

5.2 Prohibited Uses

You agree NOT to use the Service to:

• Violate any laws, regulations, or third-party rights
• Transmit malware, viruses, or any destructive code
• Send spam, unsolicited messages, or engage in phishing
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the Service or servers
• Circumvent any security features or access restrictions
• Use the Service for competitive analysis or to build a competing product
• Scrape, harvest, or collect data from the Service without permission
• Impersonate any person or entity or misrepresent your affiliation
• Use the Service for any illegal, harmful, or offensive purposes
• Share your account credentials with others or allow multiple people to use a single account
• Resell or redistribute the Service without our written permission

5.3 API Usage

If we provide API access, you agree to comply with our API usage limits and guidelines. Excessive API calls or abuse may result in suspension of API access.

6. Intellectual Property Rights

6.1 Our Intellectual Property

The Service and its original content, features, and functionality are owned by Alex AI and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. Our trademarks and trade dress may not be used without our prior written consent.

6.2 Your Content

You retain ownership of any content you submit to the Service ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your content solely for the purpose of providing and improving the Service.

6.3 Feedback

Any feedback, suggestions, or ideas you provide about the Service become our property and may be used without compensation or attribution to you.

7. Third-Party Services and Content

7.1 Third-Party Integrations

Our Service integrates with third-party services (Google, Microsoft, Zoom, etc.). Your use of these integrations is subject to the terms and policies of those third parties. We are not responsible for the practices or content of third-party services.

7.2 Third-Party Links

The Service may contain links to third-party websites. We do not control and are not responsible for the content or practices of these sites. Accessing third-party links is at your own risk.

8. Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the Service, you consent to our data practices as described in the Privacy Policy.

You acknowledge that the Service processes calendar data, email metadata, and meeting information to provide AI-powered assistance. You are responsible for ensuring you have the necessary rights and permissions to share any data you provide to the Service.

9. AI Service Disclaimers

The Service is provided as a productivity tool and assistant. Final decisions regarding scheduling, meeting arrangements, and calendar management remain your responsibility.

10. Disclaimers and Limitations of Liability

10.1 Service Disclaimer

10.2 Limitation of Liability

10.3 Liability Cap

Our total liability to you for any claims arising from or related to these Terms or the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

11. Indemnification

You agree to defend, indemnify, and hold harmless Alex AI and its officers, directors, employees, agents, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from:

• Your violation of these Terms
• Your violation of any third-party rights
• Your User Content or use of the Service
• Any damage caused by your use of the Service

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of State of California, United States, without regard to its conflict of law provisions.

12.2 Arbitration Agreement

12.3 Class Action Waiver

You agree that any disputes will be resolved individually and not as part of a class action or representative proceeding. You waive your right to participate in class actions, class arbitrations, or any other form of representative proceeding.

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If we make material changes, we will notify you by:

• Sending an email to the address associated with your account
• Posting a prominent notice on the Service
• Updating the "Last Updated" date at the top of these Terms

Your continued use of the Service after any changes constitutes acceptance of the new Terms. If you disagree with the changes, you must stop using the Service.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Alex AI regarding the Service.

14.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

14.3 No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

14.4 Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign our rights and obligations without restriction.

14.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

15. Export Compliance

You may not use, export, or re-export the Service except as authorized by United States law and the laws of the jurisdiction in which the Service was obtained. You represent that you are not on any U.S. government list of prohibited or restricted parties.

16. Contact Information

For questions about these Terms of Service, please contact us:

17. Acknowledgment